Resolve Business Conflicts in Four Easy Steps
Business Drama Eating Your Profits?
How to get to the heart of every argument (including the exact words to use)
30 questions you can ask to turn any business drama into a growth engine
The exact communication blueprint I use to help closely held businesses make tough decisions that increase profits
Try it yourself. I hope it works, but please contact me if you need coaching or someone impartial to help your business. Many wish they would have called sooner… Just Sayin’!
Turn Conflict Into Success
When unresolved tensions paralyze decisions and damage relationships, you need more than just conflict management, you need a durable resolution
Hi there! I'm Sam Imperati
Conflict resolver, professional mediator, celebrated trainer, and accidental stand-up comedy champion.
For over 30 years, I've helped leaders navigate complex disputes where others see only deadlock.
My approach blends structured methodology and insights with a deft touch of humor that puts people at ease.
Whether you're facing partner disagreements, executive team dysfunction, or multi-party disputes, I’ll find a resolution that preserves relationships while achieving practical outcomes.
Former Fortune 100 Trial Attorney and Pro Tem Judge
Named a "Best Lawyer in America" 20 times
Conflict resolution expert with 30+ years of experience turning conflicts into opportunities
Expert mediator, facilitator, and conflict resolution trainer
Combines sophisticated methodology with disarming humor
Trusted by executive teams, government agencies, and legal professionals
Known for finding breakthrough solutions where others see only impasse
“You can either build a relationship & fix the problem or build a case & fix blame.”
– Sam Imperati, Executive Director, ICMResolutions
Expert Mediation Services
Resolution for Complex Disputes
When litigation looms or stakeholder relationships are at risk, my established mediation practice provides the structured framework and neutral expertise to move beyond the impasse.
For over three decades, I've helped businesses, legal professionals, government agencies, non-profits, and organizations navigate thorny disputes with a practical approach that leads to a lasting resolution.
Expert Private & Public Facilitation
Guiding Complex Conversations to Breakthrough Solutions
Think of facilitation as the art of helping smart people get out of their own way with just enough structure to keep things moving and just enough humor to keep things human.
For over three decades, I've been the organizational equivalent of air traffic control. I keep everything moving safely while preventing collisions, all with a calm voice and a dash of humanity when turbulence hits.
Executive Coaching
Transform Internal Conflicts into Collaborative Advantages
Unresolved tensions don't just impact your bottom line, they destroy valuable relationships and stall growth.
My executive coaching helps closely-held businesses and leadership teams move from destructive conflict patterns to productive collaboration.
Training
Build Lasting Conflict Resolution Capacity
Give your team the skills to manage disagreements effectively and transform potential conflicts into growth.
From half-day workshops to comprehensive programs, my training sessions deliver practical, evidence-based strategies with an engaging approach that makes complex concepts accessible (and even entertaining!)
Keynote Speaking
Where Wisdom Meets Wit: Transform Your Next Event
Give your audience the gift of practical conflict resolution skills wrapped in stories from your industry that stick and educational humor that disarms.
With over 30 years of experience navigating high-stakes disputes, I bring battle-tested strategies to life through interactive presentations that audiences actually remember (and dare I say, enjoy!).
From executive teams seeking to turn tension into innovation to associations wanting practical negotiation techniques, my customized approach ensures participants don't just passively listen; they engage, practice, and leave with practical tools they can implement immediately.
We believe that every conflict is unique, and so is the solution
Our structured, exploratory approach ensures you get the correct fix for your fuss.
Discovery Consultation
We begin with a comprehensive consultation to understand the nature of your conflict, the key stakeholders involved, and your desired outcomes.
Needs Assessment
We evaluate the conflict's complexity, scope, and impact to identify the best resolution path.
Service Mapping
We outline the most effective services for your situation, from Mediation to Facilitation, Coaching, or Training Programs.
Customized Action Plan
Together, we craft a strategic plan tailored to your unique circumstances, ensuring clarity, efficiency, and measurable results.
Implementation & Support
We work alongside you to execute the plan, providing guidance, coaching, and real-time adjustments as needed.
Review, Reflection & Follow-Up to Ensure Success
We conduct a follow-up to assess outcomes, gather feedback, and solidify conflict management strategies for the future.
What Are Others Saying About Sam
"Sam’s approach is transformative”
"Sam's mediation helped resolve a seemingly impossible dispute while maintaining relationships. His approach is transformative."
— Mediation Client
"Outstanding, masterful and practical!"
"Absolutely, the best and most professional training I've ever attended. Very useful and practical... Outstanding, masterful, and one of the best training sessions I've ever attended!"
— Training Participant, Northwest Institute for Dispute Resolution
"Your insight and expertise were essential to our success"
"I really appreciate all your very hard work on projects like the Columbia Gorge visibility strategy, the Boardman mercury rule, and especially on the Dairy Task Force where you helped that group reach consensus against all odds. Your insight and expertise were essential to our success on these projects. I know you go the extra mile for the DEQ time and again, and we really appreciate your professionalism, dedication, and humor."
— Dick P., former State Agency Director
Have questions?
Connect with Sam on LinkedIn
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