Each resource below offers practical tools drawn from my 30+ years of experience helping leaders transform conflicts into resolutions. Choose the resource that best matches your current situation, or feel free to explore them all. There’s no catch!
Business Drama Eating Your Profits?
How to get to the heart of every argument (including the exact words to use)
30 questions you can ask to turn any business drama into a growth engine
The exact communication blueprint I use to help closely held businesses make tough decisions that increase profits
Try it yourself. I hope it works, but please contact me if you need coaching or someone impartial to help your business. Many wish they would have called sooner… Just Sayin’!
Is Organizational Conflict Undermining Your Team's Performance?
Take our private assessment to pinpoint areas of tension and discover actionable strategies to improve outcomes and relationships.
This comprehensive survey will help you:
Evaluate critical relationship dynamics within your organization
Measure trust, respect, and communication effectiveness
Identify strengths and areas for improvement in decision-making processes
Prioritize which issues to address first based on their impact
Create a foundation for honest, productive conversations
Essential Tools for Resolving Conflicts and Making Better Decisions
The SWAP-LION preparation framework for successful negotiations
10 steps for decision-making success from problem identification to solution implementation
Proven conflict resolution model to identify, explore, and implement solutions
The VECS method for handling emotional venting
Powerful questions to keep conversations productive when tensions rise
Read my Mediate.com articles
External Websites:
Law Review articles and other publications: available upon request
Connect with Sam on LinkedIn
© Copyright 2025. Institute for Conflict Management, Inc.. All rights reserved.