Valuable Resources For Conflict Resolution & Decision-making

Life's too short for unresolved conflicts and missed opportunities.

Each resource below offers practical tools drawn from my 30+ years of experience helping leaders transform conflicts into resolutions. Choose the resource that best matches your current situation, or feel free to explore them all. There’s no catch!

Analyze Your Conflict: Free 3-Minute Snapshot

When pressure rises or conversations become unproductive, it can be difficult to see what is really keeping people stuck. This free, self-guided assessment helps you make sense of the situation without blame, jargon, or judgment.

In about 3 minutes, you will:

Evaluate critical relationship dynamics within your organization

Identify where the conflict may be getting stuck.

Receive one practical next step.

Get a four-week plan for moving toward greater clarity and progress.

Resolve Business Conflicts in Four Easy Steps

Business Drama Eating Your Profits?

Download our Resolving Conflicts in Four Easy Steps guide. It is proven to transform costly business conflicts into growth opportunities - without expensive lawyers or endless therapy sessions.

In this guide you will discover:

How to get to the heart of every argument (including the exact words to use)

30 questions you can ask to turn any business drama into a growth engine

The exact communication blueprint I use to help closely held businesses make tough decisions that increase profits

Try it yourself. I hope it works, but please contact me if you need coaching or someone impartial to help your business. Many wish they would have called sooner… Just Sayin’!

Private Organizational Conflict Diagnostic

Is Organizational Conflict Undermining Your Team's Performance?

Go beneath the surface before mediation, facilitation, or coaching.This paid, confidential assessment is designed for leaders and organizations facing persistent, complex, or high-stakes conflict. It provides a deeper examination of the relationship dynamics, communication patterns, decision-making obstacles, and organizational conditions that may be keeping the conflict in place.


This diagnostic will help you:

Evaluate critical relationship dynamics within your organization

Examine trust, respect, and communication effectiveness

Identify strengths and areas for improvement in decision-making processes

Prioritize which issues to address first based on their impact

Create a foundation for honest, productive conversations

Conflict Resolution and Decision-Making Cheat Sheet

Essential Tools for Resolving Conflicts and Making Better Decisions

Get instant access to my one-page toolkit full of practical techniques for navigating complex disagreements and making better decisions.

The SWAP-LION preparation framework for successful negotiations

10 steps for decision-making success from problem identification to solution implementation

Proven conflict resolution model to identify, explore, and implement solutions

The VECS method for handling emotional venting

Powerful questions to keep conversations productive when tensions rise

Read My Newsletter: Notes From the Front Line

Practical Conflict Resolution Wisdom for When Smart People Get Stuck

Master Conflict, Preserve Relationships, Grow Your Business.

Understand and manage tensions before they derail your business

Learn tactics to break negotiation impasses and re-start stalled talks

Anchor decisions in transparency, fairness, and clarity — even in emotionally charged situations

Strategies for dealing with internal partner tensions, closely-held business dynamics, and sticky interpersonal history

Real-world examples and guided questions make this a hands-on tool, not just theory

Law Review Articles and Mediation Checklist

Detailed frameworks, questions, and templates for conflict assessment and strategic design.

Rather than jumping into mediation or intervention, this guide helps you ground your decisions in a rigorous assessment. Avoid guesswork, ground your work in rigorous analysis, and design smarter conflict processes.

Learn structured methods for assessing conflicts before deciding on approach.

Identify stakeholder dynamics, root issues, and power asymmetries.

Use diagnostic tools to choose optimal intervention strategies.

Design a conflict engagement process tailored to real case conditions.

Useful for mediators, facilitators, consultants, and organizational leaders.

 Bonus Resources

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