Valuable Resources For Conflict Resolution & Mediation

Life's too short for unresolved conflicts and missed opportunities.

Each resource below offers practical tools drawn from my 30+ years of experience helping leaders transform conflicts into resolutions. Choose the resource that best matches your current situation, or feel free to explore them all. There’s no catch!

Resolve Business Conflicts Permanently

Business Drama Eating Your Profits?

Download our ICM’s Conflict Resolution Navigator guide proven to transform costly business conflicts into growth opportunities - without expensive lawyers or endless therapy sessions.

In this guide you will discover:

How to get to the heart of every argument (including the exact words to use)

30 questions you can ask to turn any business drama into a growth engine

The exact communication blueprint I use to help closely held businesses make tough decisions that increase profits

Try it yourself. I hope it works, but please contact me if you need coaching or someone impartial to help your business. Many wish they would have called sooner… Just Sayin’!

Resolving Conflict in Four Easy Steps

Is Organizational Conflict Undermining Your Team's Performance?

Take our private assessment to pinpoint areas of tension and discover actionable strategies to improve outcomes and relationships.


This comprehensive survey will help you:

Evaluate critical relationship dynamics within your organization

Measure trust, respect, and communication effectiveness

Identify strengths and areas for improvement in decision-making processes

Prioritize which issues to address first based on their impact

Create a foundation for honest, productive conversations

Conflict Resolution and Decision-Making Cheat Sheet

Essential Tools for Resolving Conflicts and Making Better Decisions

Get instant access to my one-page toolkit full of practical techniques for navigating complex disagreements and making better decisions.

The SWAP-LION preparation framework for successful negotiations

10 steps for decision-making success from problem identification to solution implementation

Proven conflict resolution model to identify, explore, and implement solutions

The VECS method for handling emotional venting

Powerful questions to keep conversations productive when tensions rise

 Bonus Resources

Practical Conflict Resolution Wisdom for When Smart People Get Stuck

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